Need help with AquaVital? Email us with the app version, device model, and a short description of the issue. Please do not include Apple Health exports or other sensitive information unless it is necessary for your request.
如果你在使用 AquaVital 时需要帮助，请在邮件中注明 App 版本、设备型号和问题描述。 除非解决问题确有必要，请不要附加 Apple 健康导出或其他敏感信息。
Three free active logs are a total local allowance, not a daily quota or subscription trial. Each iPhone/iPad shares its local allowance with its own widgets, Shortcuts and paired Watch, not with other iPhone/iPad devices; Mac has its own three. Health imports do not count. The third log saves successfully; further active logging needs Pro. Existing history and weekly reviews remain viewable. If purchases are still being checked, retry from Membership; a pending check is not confirmation that a purchase has expired.
三次免费主动记录是本机总额度，不是每日额度或订阅试用。每台 iPhone/iPad 与本机小组件、快捷指令及配对 Watch 共享，不跨 iPhone/iPad 设备共享；Mac 独立三次。 Health 导入不扣次，第三次仍会保存，用尽后继续主动记录需 Pro；已有历史和周回顾仍可查看。 购买核验中可在会员页重试，核验未完成不代表购买已失效。
An Apple-eligible account may separately receive one 3-day introductory subscription trial, with eligibility shared across iPhone and Mac. Check the app and Apple’s confirmation for the available offer, price and renewal period. Unless canceled at least 24 hours before the trial ends, it continues as a paid subscription. Deleting the app does not cancel it.
符合 Apple 资格的账号可能另享一次 3 天订阅试用，资格在 iPhone 与 Mac 间共享。 可用优惠、价格及续订周期以 App 和 Apple 确认页为准；未在试用结束至少 24 小时前取消会转为付费订阅，删除 App 不会取消订阅。
Open the review from History on iPhone/iPad or Progress on Mac. It covers a completed Monday–Sunday in the current time zone, not a rolling seven-day chart. The average includes unrecorded days within the observation window. Missing historical goals stay missing; Health totals are previously saved imports, not a live verification or a full-week backfill.
在 iPhone/iPad 历史或 Mac 进度页打开回顾。它按当前时区统计已完成的周一至周日，区别于滚动七天图表。 日均量的分母包含可观察区间内的未记录日；缺失历史目标不补算。Health 日汇总是此前保存的导入值，不是实时核实或整周回填。
Amounts are saved effective water. Beverage factors are applied once when saved; original volume and historical factors cannot be reconstructed. Export compatible CSV or standard v2 from Settings. Both use ml; v2 adds record IDs and UTC millisecond timestamps. Export needs Pro on iPhone/iPad and is free on Mac. Read or export failures should be retried; do not clear local data or reinstall as a first troubleshooting step.
保存的是折算补水量，系数在保存时应用一次，无法反推原始杯量与历史系数。 设置中可选择兼容 CSV 或标准 v2，均导出 ml；v2 另含记录 ID 与 UTC 毫秒时间。iPhone/iPad 需 Pro，Mac 免费。 读取或导出失败可重试，请勿先清除本机数据或卸载。
Settings → Data connections separates water records from plan/reminder settings. Local save, iCloud submission and delivery to another device are different steps. Session times describe local observations only. Retry replays pending work without adding a drink or using another free log. Confirm Pro, sync enabled, the same iCloud account and available iCloud Keychain on both devices. Do not delete local history to resolve a delayed key or capacity warning.
设置 → 数据与连接分别显示饮水记录和计划/提醒设置。本机保存、提交 iCloud 与另一设备收到是不同阶段， 会话时间只表示本机观察。重试不会新增记录或再次扣次。请确认两端 Pro、同步开关、同一 iCloud 账号和钥匙串可用。 密钥延迟或容量警告时不要删除本机历史。
Zero visible Health data does not prove denied read access or deletion. Saved imports may be retained as unverified. Writing permission and querying are separate; manage permissions on iPhone. Mac does not read or write Health directly; synced records may be written by iPhone.
Health 查询为零不能证明读取被拒绝或数据已删除；此前导入值可能保留并标记未核实。 写入权限与读取查询分别处理，请在 iPhone 管理权限。Mac 不直接读写 Health，同步记录可能由 iPhone 写入。
Fixed reminders are free on iPhone/iPad; Smart reminders and all Mac reminders require Pro. Check notification permission and the reminder delivery device if notifications are missing or duplicated. One-hour or today-only pause is planned for a later version, not part of 2.4.0. You can turn reminders off in Settings.
iPhone/iPad 固定提醒免费，智能提醒和 Mac 提醒需 Pro。未收到或收到重复提醒时，请检查通知权限和提醒发送设备。 暂停一小时/今天属于后续版本，不是 2.4.0 已支持功能；当前可在设置关闭提醒。
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